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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terrance Kreider

March 21, 2025

5  out of  5
rating by Terrance Kreider
"Monica at State Farm is fantastic. Professional, courtesy, honest and very knowledgeable and helpful. She is a keeper.!!!"
We responded:
"Thank you Terrance! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
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Lori Pentz

February 26, 2025

5  out of  5
rating by Lori Pentz
"I love this office. I have not spoken with one person that has not been more than willing to help. The office manager Monica is amazing, always so interested in what we are talking about. I get her full attention and she even sends me good news when my rates are changing for the better 😃"
We responded:
"Thank you so much Lori! Monica is the best!"
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RINO J.L

February 7, 2025

5  out of  5
rating by RINO J.L
"new insurance finally I called State Farm and it was the best decision and very good service from Melissa Orellana she is the agent who helped me with all my questions and recommendations that she gave me."
We responded:
"Thank you so much Rino! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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sandra crocco

February 5, 2025

5  out of  5
rating by sandra crocco
"Prompt and professional service!"
We responded:
"Thank you so much Sandra! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
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Shen Fu

January 28, 2025

5  out of  5
rating by Shen Fu
"Best service!"
We responded:
"Thank you Shen! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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yolanda medrano

December 17, 2024

5  out of  5
rating by yolanda medrano
"Carlos interact with us was very productive, he found out that my Driver Course for Safe Driver discounts were not in my policy. Great job. Happy Holidays."
We responded:
"Thank you so much Yolanda! - Agent Cassie Gleeson State Farm Middletown NY"
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Tamara Petrillo

December 17, 2024

5  out of  5
rating by Tamara Petrillo
"I absolutely love Monica and Cassie. They are always so helpful and extremely pleasant!"
We responded:
"Thank you so much Tamara!"
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Jacob Schott

November 27, 2024

1  out of  5
rating by Jacob Schott
"I've had nothing but issues working with this office, they've messed up accounting info and and caused a lapse on my insurance and will not fix it. People on the phone do not try to help you they just try to push the problem to other agencies. I had my prior insurance and the DMV confirm that my issue was from State farm not having the business review for my vehicle on the proper dates and that they can refile those dates to the correct ones but they absolutely refuse to help me in anyway that's productive. I ended up paying out the lapse and plan on switching agencies. Totally regret switching to the office in particular"
We responded:
"Hi Jacob. Your DMV lapse is for a vehicle you had insured with Progressive, not a vehicle we insure. We have your current vehicle insured property with an effective date of 8/29. Progressive cancelled your prior vehicle (not the one we have insured, the one you traded in) on 8/30. Your lapse is for your prior vehicle insured with Progressive and was caused by your registration not being done until 9/10. So to the DMV it looks like you had your prior car until that date. We have tried to explain this to you multiple times. We cannot provide coverage for a car that was never insured with us. Please email me at Cassie@cassiegleeson.com with what agency you’d like to switch to. Keep in mind they also cannot provide coverage to DMV for a car that was never insured with State Farm. - Cassie Gleeson."
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John Mcnamara

November 21, 2024

5  out of  5
rating by John Mcnamara
"Was glad to deal with people who know there business"
We responded:
"Thank you so much John! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Harry Montagna

November 21, 2024

5  out of  5
rating by Harry Montagna
"My service an estimate was fast. They took care of my needs prompt ex service!"
We responded:
"Thank you so much Harry! - Agent Cassie Gleeson State Farm Middletown NY "
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Maryann Pellegrini

November 19, 2024

5  out of  5
rating by Maryann Pellegrini
"Very kind and curious and helpful"
We responded:
"Thank you so much Maryann! - Agent Cassie Gleeson State Farm "
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Charlie Redler

October 9, 2024

5  out of  5
rating by Charlie Redler
"I called yesterday for home and car insurance out of a google search. I have interacted with three folks there without missing a beat and we secured home. Our car is registered in Fl. Very pleased."
We responded:
"Thank you so much Charlie! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
Profile photo of Ray “Tomcat 1971” Beato

Ray “Tomcat 1971” Beato

October 9, 2024

5  out of  5
rating by Ray “Tomcat 1971” Beato
"Great job. Love the customer service. Cassie is great"
We responded:
"Thanks so much Ray! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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patrick lauture

September 29, 2024

4  out of  5
rating by patrick lauture
"Statefarm is so lucky to have a great employee like Cassie, she was very patient and professional doing difficulties with the computer. She was so patient with me she reminded me of myself as a mentor counselor. I believe Cassie should be promoted. Cassie, thank you very much for calling me back to complete the insurance with me. God bless on all you do."
We responded:
"Thank you so much Patrick! - Agent Cassie Gleeson State Farm Insurance "
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marco lopez

September 9, 2024

5  out of  5
rating by marco lopez
"Carlos was smooth and easy to work with thanks for the help 👍"
We responded:
"Thank you so much Marco!"
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Deanna Gapay

August 23, 2024

5  out of  5
rating by Deanna Gapay
"Worked with Melissa in the Middletown office and she was extremely helpful and kind over the phone. Helped me get the perfect plan at half the cost of my current car insurance premium!"
We responded:
"Thank you so much Deanna! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Meadow Meadow

August 23, 2024

5  out of  5
rating by Meadow Meadow
"My State Farm agency was fabulous at getting me the info I needed."
We responded:
"Thank you so much Meadow! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
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Margarita Bittar

August 20, 2024

5  out of  5
rating by Margarita Bittar
"Have always been very kind, professional, and courteous and always got the information that I need"
We responded:
"Thank you so much Margarita! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Erison alberto Perez parra

Erison alberto Perez parra

August 20, 2024

5  out of  5
rating by Erison alberto Perez parra
"Muchas gracias por atender bien"
We responded:
"Thank you so much Erison! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Treinna Thomas

July 16, 2024

5  out of  5
rating by Treinna Thomas
"Cassie spoke with me in regards to getting a policy for my daughter. She was patient, kind and courteous. She explained and provided details and information every step of the way. Mybinitial policy was with Robert Wella at the Monticello location where the service was extremely horrible and almost traumatizing . Robert well is harsh, impatient and unkind. It is refreshing to now be the location with Cassie and I plan to share this information with family and friends . Thank you Cassie for caring about your clients ."
We responded:
"Thank you so much Treinna! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Krystal Tis

July 16, 2024

5  out of  5
rating by Krystal Tis
"Cassie is amazing and she’s so sweet and patient. I loved talking to her, and she gives you all the clarity that you need. Cassie is truly the best. Her customer service is truly immaculate."
We responded:
"Thank you so much! We are so glad to have you with our office! - Agent Cassie Gleeson State Farm Insurance Middletown NY "
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Robert Manocchio

July 13, 2024

5  out of  5
rating by Robert Manocchio
"Wonderfull experience, should have gone to them from day one."
We responded:
"Thank you so much Robert! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Lilibeth T

July 11, 2024

5  out of  5
rating by Lilibeth T
"I recently took my mom to get her car insurance, and we were assisted by Carlos. He was incredibly helpful throughout the entire process. Carlos provided clear explanations, answered all our questions, and ensured we understood all the details of the policy. His professionalism and friendly demeanor made the experience smooth and stress-free. Highly recommend for anyone needing car insurance!"
We responded:
"Thank you so much Lilibeth! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
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Harry Dassori

July 8, 2024

5  out of  5
rating by Harry Dassori
"Mrs. Gleeson is The Best insurance agent I've had over 50 years of being an insurance consumer. This agency will take care of you. Thx Cassie!"
We responded:
"Thank you so much Harry! - Agent Cassie Gleeson State Farm Insurance Middletown NY"
Profile photo of Julio Viruet

Julio Viruet

July 2, 2024

5  out of  5
rating by Julio Viruet
"Rep Carlos from State Farm Insurance, i must say:” very precise with conveying information pertaining to auto insurance. He was very determine to meet my needs, and concern with up to date information that has changed since the last time i was enrolled about 14 years ago with State Farm.” His authenticity and integrity plays a major role in his position representing the company. I rate him a 10 for satisfaction guarantee. Thank you"
We responded:
"Thank you so much Julio! - Agent Cassie Gleeson State Farm Insurance Middletown NY"